— PRIVACY POLICY —
(Full Content)
1. Introduction
Bades Solar Solution respects your privacy and is committed to protecting your personal data in accordance with Indian data protection laws, including the Information Technology Act, 2000 and applicable rules.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
2. Information We Collect
We may collect:
a) Personal Information
- Name
- Phone number
- Email address
- Installation address
- Billing details
b) Device Information
- IP address
- Browser type
- Device identifiers
c) Cookies & Tracking Data
- Website usage data
- Session information
d) Message Data
- WhatsApp or RCS message interactions
- Delivery confirmations
- Opt-in/opt-out status
3. Purpose of Data Collection
We collect data to:
- Provide solar installation services
- Process payments and invoices
- Send service updates
- Improve customer experience
- Comply with legal requirements
4. Consent for WhatsApp & RCS Data Processing
By providing your mobile number and interacting with Bades Solar Solution:
- You consent to receiving service and promotional communications.
- You acknowledge that data may be processed by Meta (WhatsApp) and telecom operators.
Users may withdraw consent at any time.
5. Legal Basis for Processing
We process personal data based on:
- User consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
6. How We Use Collected Data
We use data to:
- Confirm installations
- Provide customer support
- Send maintenance reminders
- Share promotional offers (with consent)
- Maintain regulatory compliance
7. Data Retention & Deletion
We retain personal data:
- As long as necessary for service fulfillment
- As required under Indian tax and commercial laws
Users may request deletion subject to legal retention requirements.
8. Data Sharing with Third Parties
We may share data with:
- Meta Platforms (WhatsApp)
- Google services (if applicable)
- Telecom operators
- Payment gateways
- Government authorities (if legally required)
We do not sell personal data.
9. Security Measures & Encryption
We implement:
- Secure servers
- Access controls
- Encrypted communication channels
- Restricted internal access
While we strive to protect data, no system is 100% secure.
10. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve functionality
- Analyze traffic
- Enhance user experience
Users may disable cookies through browser settings.
11. Data Transfer & Storage (India-Based)
Data is primarily stored and processed in India.
However, certain messaging services may process data on servers outside India through Meta or telecom providers, in compliance with applicable laws.
12. User Rights
You have the right to:
- Access your personal data
- Request correction
- Withdraw consent
- Request deletion (subject to legal requirements)
Requests may be made using our contact details below.
13. Policy for Children
Our services are not directed at individuals under 18 years of age.
We do not knowingly collect data from minors.
14. Updates to Privacy Policy
We may update this Privacy Policy periodically.
Changes will be published on our website with an updated effective date.
15. Governing Law (India)
This Privacy Policy is governed by the laws of India.
Disputes shall fall under the jurisdiction of courts in Chhatrapati Sambhaji Nagar, Maharashtra.
16. Contact Information
Bades Solar Solution
Building No./Flat No.: H.No.799-B
Hanuman Nagar, Ranjangaon (S)
Near Kamlapur Phata Gangapur
Waluj MIDC
Chhatrapati Sambhaji Nagar, Maharashtra – 431136
At Bades Solar Solution, we blend expertise with a personal touch to brighten your world sustainably.